'The Pitt'

The Pitt follows a long line of medical-setting television dramas. Some, like House, Grey’s Anatomy, and Casualty, are watchable but have been criticised for their unrealistic portrayal of hospital settings, medical procedures and funding. Others, like the comedy Scrubs, have addressed issues such as patients’ insurance status, the avarice of pharmaceutical companies, or the monetisation of health care.  However, the comedy’s surreal, fantasy nature defused such critiques, as did its format, which focused on a small cast of ‘white and black hat’ characters.

The Pitt is most often compared to the highly regarded and influential US series ER (1994-2009) for its focus on bodily trauma (which verges on body horror in The Pitt) and its large ensemble cast. ER was popular with audiences and emergency doctors because it captured the hectic, chaotic feel of a hospital emergency room, reinforced by innovative handheld cameras that followed trauma patients as they arrived by ambulance.

The Pitt shares many similarities with ER, most notably that the actor (Noah Wyle) who plays one of the senior medics (Dr Robinavitch) also appeared in ER as a junior physician (Dr Carter). The frenetic, chaotic pace of work and the large, diverse cast of characters are also present. But The Pitt also differs from ER in significant ways. The two seasons already released, each with 15 episodes, follow the emergency room for a single shift, with each episode covering one hour of that shift. Also, unlike many medical dramas, the vast majority of the show takes place entirely within the walls of the fictional Pittsburgh Trauma Medical Center emergency department. Apart from short clips of Dr Robinavitch arriving at work at the start of seasons, we see nothing outside the emergency department or ambulance bay. We learn about the medical staff and their patients only through dialogue.  Because the characters never leave the department, the show builds constant claustrophobic tension.

A unique consequence of using one location is that the show is not just about a clinical setting, but also about a workplace within a larger organisation, which is part of a wider political economy of healthcare. This is a workplace where employees are expected to absorb extraordinary levels of pressure, risk and sometimes violence. Medical staff are shown as suffering from PTSD, wanting to quit, self-medicating, and making mistakes. This calls to mind the classic sociological insight from the ‘Sociological Imagination’ of ‘private troubles’ and ‘public issues’. Are healthcare workers failing because they are individually flawed or not resilient enough, or is it an inevitable consequence of how healthcare work is organised? The Pitt invites the second interpretation, showing staff working under constant chronic overload with insufficient recovery time. Further, clinicians are not only paid to carry out technical tasks, but also, as an example of Hochschild‘s emotional labour, to appear reassuring and controlled, even when exhausted or distressed.

The show also depicts the sociological tension between professionalism and managerialism. The emergency room clinical staff represent the logic of professionalism, with decisions about patients’ care being governed by clinical judgement and need. But this conflicts with a managerial logic focused on throughput, patient-satisfaction scores, and efficiency. Unlike other medical shows, this does not become a conflict between ‘white hat’ clinicians and ‘black hat’ hospital administrators. Both are shown as rational and as trying to do their jobs to the best of their abilities, but this also suggests two ways of defining what counts as a successful hospital under the pressures of market forces and managerial bureaucracies.

In Season 1, the show makes healthcare funding visible through its consequences. For example, the characters discuss unused wards, and it emerges that a junior doctor secretly lives in an empty patient room on an unused ward to save money. Financial restrictions affect staffing and bed availability, which in turn lead to longer waiting times and staff pressure, ultimately affecting care quality. This challenges the idea that healthcare funding is separate from clinical care and suggests that economic considerations shape what care can be provided.

Season 1 does not specifically raise patient payments, but Season 2 addresses it directly. If treatment has a substantial personal price, as is often the case in health systems that are not free at the point of use, a clinical decision can simultaneously become a financial decision. Thus, one storyline follows a diabetic patient whose family earns too much to qualify for assisted funding but not enough to afford insurance. When the patient has a diabetic episode, it is shown that even a short stay in an American hospital can lead to bills in excess of $100,000. This illustrates that in healthcare systems that require substantial patient payment, disease does not simply threaten someone’s body. It can lead to financial toxicity that endangers employment, housing, and family security.

One of The Pitt’s central achievements is that it manages to take events and issues that could be explained as individual clinical successes and failures (‘personal problems’) and shows how deeply institutions and the political economy of healthcare produce them (‘public issues’). In The Pitt, healthcare is portrayed as both a caring profession and as constrained by resource scarcity, managerial priorities, and how healthcare is financed.